Returns & Exchanges

At Kafka, we want your home to feel just right. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.